Terms of service

Terms of Service

Overview
This online store is operated by Mittsly. These Terms of Service apply when you browse our website, place an order or use our services. By using the store, you agree to these terms and the policies linked from the checkout and website.

Eligibility and information
You must be legally able to enter into a purchase agreement. Information you provide when ordering must be complete and accurate. You are responsible for protecting any account credentials you use.

Products and availability
We aim to describe and display products accurately. Colours and appearance may vary between screens. Product availability, descriptions and prices may change, but changes will not affect an order already accepted unless required to correct an obvious error or comply with law.

Orders and payment
An order is an offer to purchase. We may accept, decline or cancel an order where a product is unavailable, information is incorrect, fraud is suspected or another lawful reason applies. If we cancel a paid order, we will refund the affected amount. Prices are shown in Australian dollars unless stated otherwise. Shipping charges and any applicable taxes are shown at checkout.

Shipping
Shipping methods, charges, estimates and tracking are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather and other events outside our reasonable control.

Returns and consumer rights
Returns, cancellations and refunds are governed by our Refund Policy. Our goods come with guarantees that cannot be excluded under Australian Consumer Law. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded.

Acceptable use
You must not use the website for unlawful, fraudulent or harmful activity; interfere with its security or operation; introduce malicious code; misuse another person's information; or infringe intellectual-property rights.

Intellectual property
Store content, branding, designs, text, images and graphics are owned by or licensed to Mittsly and may not be copied, republished or commercially exploited without permission, except where law allows.

Third-party services
The store is powered by Shopify and may use other service providers for payments, fulfilment, delivery and analytics. Those providers may have separate terms and privacy practices. Purchases from this store are made with Mittsly, not Shopify.

Privacy
Personal information is handled under our Privacy Policy. Information may be processed by Shopify and service providers that help operate the store, process payments, fulfil orders and deliver purchases.

Liability
To the extent permitted by law, we are not responsible for indirect or consequential loss arising from use of the website. This limitation does not apply where liability cannot lawfully be excluded, including applicable Australian Consumer Law rights.

Changes
We may update these terms by posting a revised version. The terms applying to an order are those in effect when that order is placed, unless the law requires otherwise.

Contact
Questions about these terms can be submitted through the Contact page on our website.